Home Menu Cart Search

Frequently Asked Questions

Please browse the information and frequently asked questions below for details on shipping, lead-times, and care instructions for your Dorella table linen. You are also welcome to click here to email us or call us on 647-638-7843 for further information.

Shipping information

Do you ship internationally?

Yes, Dorella ships internationally.
(Shipping charges as well as any applicable duties will be for your account).

Are there duties and taxes payable when purchasing from Dorella?

Canadian orders are not subject to duties, but depending on the country to which your order is being shipped, there may be duties and taxes.
(These are unknown to Dorella at the time of shipping and would be for your account).

Does my shipping charge include duties, taxes and clearance charges?

Dorella will charge a basic shipping charge at the time of ordering. If the order is being shipped internationally, the order may still be subject to duties, taxes and clearance charges.
(These are unknown to Dorella at the time of shipping and would be charged to you separately).

How long will it take to get my tablecloth?

As our tablecloths are custom fitted to your table, we require 3 – 5 weeks for production. Shipping time will depend on the shipping method selected at time of ordering.

What is your return policy?

As our tablecloths are custom fitted to your table, we are unable to accept returns of the product unless there is a manufacturing defect, in which case Dorella will gladly replace your tablecloth with a new one.

Caring for your table cloth

Please see the washing instructions below for further details on washing your tablecloth. 
 Dorella Tablecloth Care Instructions

Are Dorella tablecloths stain resistant?

Dorella tablecloths are stain resistant and if cared for properly, stains should not be an issue. However, no fabrics are 100% stain proof and in the instance of something being spilt on the tablecloth, washing of the tablecloth should be done as soon as possible.

How do I know what size tablecloth to order?

Measure the length and width of your table. Once you have recorded the dimensions of your table, you can use our tablecloth calculator to determine the appropriate size tablecloth for your table.

Can I contact you if I have questions regarding the product or what to order?

We are always happy to take calls from customers and potential customers. Please do not hesitate to contact us with any questions you may have.

 

CLICK HERE to calculate the size table of cloth you should order.

Search